Healthcare BPOCare & Compassion
Care & Compassion
Come Together
We are the #1 patient-first support team for modern healthcare providers across the U.S.
Learn MoreOur Values:Integrity|Empathy|Accountability|Excellence|Trust
98%
Patient satisfaction
24/7
Coverage
<20s
Avg. answer time
120+
Trained agents
What we do
A contact center built only for healthcare.
From a single specialty practice to a multi-state network, our agents are trained, monitored, and measured for clinical-grade reliability.
Patient Support
Inbound and outbound patient communication with clinical empathy.
Appointment Scheduling
Live agents and reminders that reduce no-shows by up to 38%.
Revenue Cycle
Insurance verification, prior authorization, and billing follow-up.
After-Hours Triage
Trained agents covering nights, weekends, and overflow.
Trusted by clinicians who care about the calls they don't take.
"Medinova feels like part of our clinic. Patients can't tell the difference — and our front desk finally has room to breathe."
Dr. Lila Whitman
Medical Director, Northbridge Family Health
"Their scheduling team cut our no-show rate by a third in the first quarter. The reporting is genuinely useful."
Marcus Reyes
COO, Coastline Specialty Group
Let's give your patients a better first impression.
A 20-minute discovery call is enough to map a pilot. No deck required.